How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@festivenow.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@festivenow.com
Arrived quickly. No breakage. Strong lighting. Space of 10cm between each light. The mesh is thin, not covered with plastic and folds very easily. Very satisfied.
Products are excellent, but please note-come without batteries (2032 are needed, 2 pcs per each)-and burn with muted light. I do not know how long the batteries will last, but for its price a great product!
Smooth Shiping despite the Christmas printed
Conform to the description and book in time. In short I recommend
Perfect, works perfectly. Very bright. Delivery in 20 days in France.
Really very pretty, very good lighting and very fast reception. I am very satisfied. I hope she holds well with time
Super beautiful bright light very satisfied